Question: I'm noticing experiencing some clumping with my Macap M2D (or other Macap, Mahlkonig, Simonelli, or Mazzer Espresso) Grinder. How can we reduce this?
Answer: Typically clumping is going to come from the humidity, the beans and roast, or something making the beans hot. Try grinding a fresh bag of beans and dialing back on the grind a little bit as it might be a little too fine - this should do the trick.