In 2003, Pallo introduced JoeGlo backflush detergent at Coffeefest in Seattle, Washington. Their first tool, the Pallo Coffeetool group head brush, revolutionized group head cleaning. Baristas no longer needed to worry about scalding their hands while cleaning the group head. Their patented design quickly became an essential barista favorite.
Each additional tool has been designed with their customer's needs in mind. Customer feedback is very important to us, it’s vital when designing new tools and refining existing tools.